matomo

New Customer Value Definition

Redefinition of Customer Value

and Data Management for volatile Markets

Data Management

Challenge

FHC+P GmbH was involved in redesigning a customer value model to be more resilient to volatile market conditions in response to the energy crisis.

Our Approach

Carve-out restructuring and interface management: Our structured approach to carve-outs includes rapid onboarding into new application environments and interface management between SAP and access control systems.

Our Solution

IT-based separation of incident management: We successfully separated incident management systems across business units and helped the client implement IT-specific requirements.